The Service Factor - Proteus Leadership | How To Provide Great Service
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The Service Factor

Walk A Mile In Their Shoes

The Service Factor

Walk A Mile In Their Shoes

Walk A Mile In Their Shoes

  • Clock IconHalf Day event
  • Event Location Icon In Person

In an exciting world of technological advancement, unfortunately our attention to service has taken a back seat and it is time to bring it back to the forefront in our businesses.

However, there is no point just having one or two people who understand this, everyone within your business must be on the same page. There must be a clear understanding of the importance of great service and the ramifications of not providing it. It must become a part of our DNA.

So if you are serious about bringing service back and gaining that competitive edge, then this half-day seminar is a great way to get the ball rolling.

This workshop will help to get everyone on the same great service page.

  • Sessions IconSessions
  • Topic 1 - Making service a part of your DNA
  • Topic 2 - Building your reputation through service
  • Topic 3 - Creating a ‘complaint is a gift’ culture
  • Topic 4 - Great service will come back to you
  • Topic 5 - Rising above the daily turmoil
  • Topic 6 - Dealing with those difficult customers
  • Topic 7 - Service is everyone’s responsibility
  • Topic 8 - Setting service standards and behaviours upfront
  • Topic 9 - Forget the rest - be the best!
In-House Programs and Events

In-house Programs & Events

Empower your team, transform your business.

All of our virtual leadership program can also be conducted In-house. Proteus facilitators will run your virtual program for up to 12 people. Extra participants can be added at an additional cost.

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