It’s Time To Be Better! - Proteus Leadership I Leadership I Programs I Events
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Des Bit

It’s Time To Be Better!

Hi everyone,
I thought this week I would just share with you some of the quotes and sayings that motivate me to keep going and to be better, especially in the crazy times we are living in. I know they are older quotes, but motivation and inspiration are not determined by age, but rather by relevance.

Mary Kay Ash (Mary Kay Cosmetics) says this:

There are three types of people in this world:

  1. Those who make things happen
  2. Those who watch things happen
  3. Those who wonder what happened

Every day I remind myself that the only way to bring about positive change in my life is to make things happen myself. Don’t just watch and wonder, create the change you wish to see.

Robin Sharma says this:

“Make your life matter. Be of use. Serve as many people as possible. This is how each of us can shift from the ordinary into the extraordinary and walk amongst the best that ever lived.”

I love this quote because it reminds me that when I am feeling a little entitled, that true success and happiness comes from service.

Nelson Mandela when being released from prison:

“As I walked out of the door towards the gate that would lead to my freedom, I knew if I didn’t leave my bitterness and hatred behind, I’d still be in prison.”

He also said:

“Be Bitter or be Better!”

It is so easy right now to get caught up in the politics and game-playing that is going on, but if we do, then we become no better than those we are accusing.

So, these are just some of the quotes that I return to when I need to get back on track. Do you know what yours are?

Have an awesome and productive week and revisit those things that make you better and unique.

 

Des Penny
Co-CEO

Proteus Leadership

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The Service Factor
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Getting everyone on the same service page
By the end of the program participants will have rediscovered the importance of both internal and external customer service.
They will be able to develop strategies and techniques to provide positive, passionate and professional service to both their customers and across their organisation.
Participants will create a shared understanding and language to drive the service factor across their team or organisation.

Topics:

  • The Service Factor Model
  • Internal Vs. External Service
  • Your Most Important Customers
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  • Going Above And Below Expectations
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